By using the Win88 platform, you agree to these Terms and Conditions. We've done our best to keep everything clear and straightforward — if anything is unclear, please contact Win88 support. These terms may be updated from time to time, so it's worth checking back occasionally.
General Terms & Applicability
These Terms and Conditions constitute a legally binding agreement between the company operating the Win88 platform and all its users. By accessing the win88.express website or using the Win88 mobile app, you are deemed to have accepted this agreement.
Win88 is an online gaming platform built specifically for users in Bangladesh. All services provided — Sports Betting, casino games, lottery, and more — are governed by these terms and conditions.
- These terms may be updated at any time. You will be notified of any changes via your registered email or an app notification.
- Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
- Win88 reserves the right to partially or fully suspend its services at any time, for any reason.
Account Registration & Eligibility
To open an account on Win88, the following conditions must be met:
- Age: Minimum age is 18. Proof of age may be required during account verification.
- Single account: Only one account may be operated per individual, household, or IP address.
- Accurate information: You must provide accurate name, mobile number, and payment details. Providing false information will result in account termination.
- Password Security: Keeping your login credentials secure is the user's responsibility.
Deposits, Withdrawals & Payments
All financial transactions on Win88 are processed through secure, encrypted channels. Currently supported payment methods:
| Method | Minimum Deposit | Minimum Withdrawal | Time |
|---|---|---|---|
| BKash | ৳200 | ৳500 | Instant / 3–30 minutes |
| Nagad | ৳200 | ৳500 | Instant / 3–30 minutes |
| Rocket | ৳200 | ৳500 | Instant / 5–60 minutes |
| Bank Transfer | ৳1,000 | ৳1,000 | 1–2 business days |
- Your account must be fully verified before any withdrawal can be processed.
- Winnings derived from bonuses must meet the specified wagering requirements before a withdrawal can be made.
- In the event of suspicious transactions, Win88 reserves the right to temporarily suspend withdrawals for verification purposes.
- Any bank or mobile operator charges applicable to a transaction are the responsibility of the user.
Bonuses, Promotions & Offers
Win88 regularly offers bonuses and promotions. Each offer has its own terms, detailed on the offer page. The general rules below apply to all bonuses:
- Wagering Requirement: Most bonuses require a specified amount to be wagered before any withdrawal can be made — typically 10 to 30 times the bonus amount.
- Duration: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
- Game Restrictions: Some bonuses can only be used on specific games.
- One bonus, one use: Each promotional offer may only be used once per account.
- Win88 reserves the right to modify or cancel any bonus offer at any time.
Betting Rules
The following general rules apply to Sports Betting and casino games on Win88:
- Once a bet is confirmed, it cannot be changed or cancelled. However, the Cash Out feature may be available for in-play betting.
- Win88 reserves the right to void bets placed at incorrect odds caused by a technical error, and the original stake will be refunded.
- If a match is abandoned or postponed, the outcome of that bet will be determined in accordance with Win88's policy.
- Any attempt to manipulate odds or use other dishonest betting methods will result in account termination.
- The decision of win88's expert team is final in resolving any betting disputes.
Privacy & Personal Data
Win88 handles your personal information with the utmost care. For full details on how data is collected and used, please refer to our Privacy Policy page. Key highlights:
- Your information is never sold to third parties.
- Only the information necessary to provide our services is collected.
- Information may be disclosed in response to lawful requests from law enforcement authorities.
- You can contact support to request a correction or deletion of your personal information.
Prohibited Activities
The following activities are strictly prohibited on win88 and will result in immediate account closure:
- Creating or operating multiple accounts
- Bonus abuse or bonus arbitrage
- Use of fraudulent payment details
- Using someone else's account
- Buying or selling accounts or balances
- Interfering with the normal technical operation of the platform
- Helping minors or underage individuals open an account
Account Closure & Suspension
Win88 may suspend or close an account under the following circumstances:
- If the Terms & Conditions are violated
- If required documents for verification are not submitted
- If the account has been inactive for an extended period (over 12 months)
- Upon the user's own request for closure
If you wish to close your account, please contact support. Any eligible balance remaining at the time of closure can be withdrawn in the usual way.
Limitation of Liability
Win88 strives to deliver the highest quality of service, though certain limitations may apply in some areas:
- Win88 will not be held responsible for any loss caused by an interrupted internet connection.
- Win88 does not assume full responsibility for the accuracy of data received from third-party systems, such as betting providers.
- If a game or transaction is affected by an unexpected technical issue, win88 will provide a reasonable resolution but is not obligated to offer compensation.
- Services may be temporarily unavailable during scheduled system maintenance.
Changes to Terms & Conditions
Win88 reserves the right to update these terms and conditions at any time. When changes are made:
- Notifications will be sent to your registered email or via the Win88 app.
- The "Last Updated" date at the top of the page will change.
- For major changes, at least 7 days' notice will be given before they take effect.
Responsible Gaming Policy
Win88 believes healthy entertainment is the best entertainment. That's why the platform offers multiple tools to support responsible gaming:
- Deposit Limit: Set your own daily, weekly, or monthly limits.
- Session Limit: Set a limit on how long you play in a single session.
- Cooling-Off Period: Take a break anywhere from 24 hours to 6 weeks.
- Self-Exclusion: Use this option if you want to take an extended break from the platform.
These tools Responsible Gaming page. If you need any help, feel free to reach out to the Win88 support team.
Contact & Dispute Resolution
If you have any questions or disputes regarding these terms and conditions, please contact win88:
- Live Chat: 24/7 support is available via the win88 website or app.
- Email: support@win88.express — responses are typically received within 2–6 hours.
Disputes will first be addressed through our support team. If a resolution cannot be reached by mutual agreement, the decision of Win88's licensing authority will be considered final.